FAQ
Q1. How do purchase my order on the site?
To order your purchase:-
- Click the “Add to cart” button on the products you wish to purchase.
- Click “Continue Shopping” to continue to add other products to the cart or click “Checkout” to proceed with your payment for the products.
- You'll reach a log-in page where you need to log in to your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed with your payment.
- You'll need to confirm your shipping address on the “Shipping Address” page and click the “next” button.
- From here, you need to select your shipping methods and click “next” button.
- Next you'll need to choose your payment method then click the “next” button.
- After the steps before this have been done, You need to reconfirm your billing details and agree to the terms and conditions.
- Click “Confirm Order” to complete the order.
Q2. What are the payment methods available?
Bhumih.my offers various kinds of Payment Methods as shown below:-
- Via FPX
- Debit Card/Credit Card are both acceptable
- Via payment gateways: Stripe/CommercePay
- Bank transfer. Bank details are as per the following:
Bank : Maybank
Bank Account : 5642 5864 9568
Account Name : Swarnabhumih sdn bhd
(Please choose one payment method only)
Note: Your purchased products will not be delivered until we have you payment confirmation.
Q3. Can I cancel an existing order that has been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at admin@bhumih.my with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be canceled.
Q4. What is the product's transaction currency?
All products transaction currency will be done in Ringgit Malaysia (RM).
Q5. How long does the delivery usually takes?
Delivery usually will take about 5 to 10 days upon placing your order.
Q6. I still have doubts!
Sorry that we're unable to clear your doubts on the F.A.Q page. Please kindly send us an email to admin@bhumih.my so we can help you clear your doubts. :)